The major topic of the event is the the long winded New Distribution Capabilities NDC, The industry has been working off legacy systems, some as old as 40 years, and now needs to update, upgrade and skill up for the future giving passengers a lot more of what they are used to, like more choices, personalisation and speed.
What does it mean for passengers, this picture of an Aer Lingus breakfast is a good example of NDC. You can order your breakfast online, while making an air booking, and the breakfast will be delivered to your seat. This service by Aer Lingus is so popular that the only limitation to it is galley space on the aircraft.
NDC is a set of standards for all distribution systems, Global Distribution Systems GDSs and other providers to ensure that all systems can operate together. It will use API and XML to bring together all the elements of a booking and make it faster, easier and more user friendly both for the travel agent, airline and for passengers.
The following video will give you an example of what NDC will offer.